A simple, transparent process — no surprises about scope, quotation or revisions.
Step 1: Enquiry
Send an enquiry through the contact form. Tell us the service type, subject, approximate length or topic, and your requested deadline. Do not send university passwords or unnecessary sensitive data.
Step 2: Quotation
We reply with a quotation for the requested work. Until prices are approved, every service shows Request a Quote and no price is shown on the site.
Step 3: Scope confirmation
Before work starts, we confirm in writing what is included, what is not included, the deadline, and any materials you need to provide. If the scope changes, we agree the change first.
Step 4: Service delivery
We deliver the agreed tutoring, editing, feedback or guidance. For editing, you receive a revised draft with comments you can review. For tutoring, sessions and feedback focus on helping you understand and improve your own work.
Step 5: Eligible revisions
If something within the agreed scope needs correction or clarification, tell us promptly and we will review it within that scope. New work, new sections or a different brief are treated as a new scope and quoted separately. See also the Refund and Cancellation Policy (draft text for professional review).