Refund and Cancellation Policy

DRAFT text for professional review. This policy is a starting draft and is not a claim of automatic legal compliance. It should be reviewed by a qualified professional before the site is relied on as fully launched. No online payments are offered in version one.

Cancellation before work starts

If you cancel before the agreed work has started, tell us in writing as soon as possible. Any payment arrangement for work not yet started should be confirmed in the written scope.

Cancellation after work starts

If work has started, the completed portion of the agreed scope is not automatically refundable. We will discuss a fair outcome based on what has been delivered and the time already spent.

Revisions

Eligible revisions are corrections or clarifications within the agreed scope, raised promptly. New work, new sections or a different brief are a new scope and are quoted separately. See How It Works.

How to request

Email assignment.brainywriter@gmail.com with your enquiry details and the reason for the request.

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